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Update:
Maintenance has been completed.
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There is maintenance being performed by our upper network providers. No interruption is expected while this is under way.
European Routing 06/16/2013 at 8:33 PM
SEA PoP Outage 06/16/2013 at 2:23 AM
UPDATE: All services have been restored.
UPDATE: Our network provider is conducting emergency maintenance at this location. Traffic will continue to be rerouted until the maintenance is complete.
We seem to have had an outage in our Seattle location. Traffic has been re-routed to nearby PoPs and we are currently investigating the issue
Atlanta PoP Maintenance 06/10/2013 at 12:31 PM
Completed
Update
We’ve turned back on some of our Edges and are monitoring the PoP. Full service to this location will be restored shortly.
We have taken this PoP out of routing for emergency maintenance. Traffic will be rerouted to nearby locations.
Order Forms and VOD 06/06/2013 at 12:31 AM
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Update:
Our upstream provider has resolved the routing problem on their end and now VOD, FTP, and our order forms are once again accessible. We apologize for the inconvenience this have caused to our customers.
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Update:
We are currently experiencing issues with one of our upstream providers. This is causing an outage for VOD, FTP, and our order form. We are working with our provider to get this issue resolved as quickly as possible.
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We are experiencing issues in one of our datacenters with VOD zones, FTP and secure order forms. These are currently unavailable and we are investigating the issue.
VPN and Provisioning 06/04/2013 at 1:53 PM
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Update:
We have resolved the issues with our backend systems. Zone provisioning has been restored.
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We are currently experiencing issues with our backend systems. We are investigating and working to resolve the issue.
This is due to emergency maintenance on our VPN which might affect zone provisioning. This will not affect the serving of content.
Provisioning Issues 06/04/2013 at 11:57 AM
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Update:
We have resolved the provisioning issue. We have made changes to our backend systems to help prevent this issue in the future.
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We are currently experiencing issues with our backend systems. We are investigating and working to resolve the issue.
Virginia PoP 06/03/2013 at 3:54 PM
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Update:
Our upstream provider has resolved their routing issues and Virginia PoP is back in routing
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Update Our upstream provider has acknowledged a problem with their router and are working to restore service in this location
We are experiencing issues with this PoP. All traffic has been moved away to nearby locations.
RTMP 06/03/2013 at 12:46 PM
Completed at 1:00pm PDT
We are conducting emergency maintenance on this service, and expect it to be unavailable for 10 minutes.
Edge05 06/03/2013 at 10:35 AM
Resolved
We are experiencing slowness on the Edge05 cluster and are actively working to resolve the issue.
Resolved: Performance in Atlanta 05/31/2013 at 10:10 AM
Resolved at 11:45am PDT
While we were working on the issue previously reported in San Francisco, we noticed some traffic imbalance in Atlanta as well, which appears to be related to our upstream provider. Our engineers are working on mitigating that issue, and performance should have improved already.
We will be posting more updates soon.